Questions about Pitch.

Prices are on Billing, in the currency for your country. Yearly is 20% off the monthly price. Checkout charges the price shown and does not add a separate tax line. Cancel from the billing page in Stripe. Access lasts through the period you have already paid. A failed renewal stays usable while Stripe reports the subscription as past due. Access ends when Stripe marks it unpaid or canceled, unless the original free week is still open.

On Account, choose the catalog groups you want, such as Beauty or Health. Health also includes Fitness and wellness. Targets, and brands found in scans, stay as they are. Leave every box clear to see the full catalog.

Catalog brands already have a contact saved from the brand’s own pages. On a brand you added or found in a scan, Pitch looks for an address the same way, and you can type one in. Confirm an address before you use it when Pitch asks you to. You choose who the pitch goes to.

On Brands, under From scans, add a creator. Pitch reads the public pages of creators you choose and lists brands seen working with them. The catalog is a shared list of brands that already have a contact. You can also add a brand yourself. Once you email a brand, it moves to Outreach, on Inbox.

Create an account and you get one free week. Add the channels you publish on, then pick brands from a scan, from the catalog, or by adding one yourself. Connect email when you are ready to send. A pitch stays a draft until you click send.

A new account includes 7 days before you need to subscribe. No card is required to sign up. If you subscribe during your free trial, your first payment is due when your original 7-day trial ends. If your trial has already ended, payment is due when you subscribe. You are not charged unless you subscribe.

Pitch finds brands that are working with influencers, finds a contact at those brands, and drafts a pitch in your voice. You send it from your own email. Replies come back into Pitch, so each conversation stays in one place.

When a brand confirms work, mark the job on the thread and enter the fee. It is listed on Outreach, on Jobs, and that brand leaves the follow-up list.

Outreach holds the threads, on Inbox. A blue count on Inbox, and beside Outreach in the menu, is new emails plus replies you still need to send. Archived is a thread you closed. A new reply from the brand opens a closed thread again. Check Email looks right away. Pitch also checks through the day, from 6am to 10pm Eastern. A reply that looks interested is emailed to your account address as well.

A reply is marked interested, not interested, out of office, or wrong person. When none of those fit, it stays unlabeled. Wrong person shows other contacts saved for that brand, and any address written in the reply. Writing to that person starts a separate email and saves the new address for next time.

The first email is the message you wrote. After the brand replies, you can attach the media kit to your answer. The kit is built from your account and your channels, and those public numbers refresh overnight.

A sent pitch with no reply is ready for a short follow-up after 7 days. Seven days after you send that note, a last follow-up is ready. It asks what campaigns they have coming up, and gives them a way to say it is not a fit. After that last note, look for a different contact at the brand.

A reply, a closed thread, or a recorded job stops the sequence. Each of these notes waits until you send it.

Connected Gmail sends the pitch from that address. A custom domain is not required. The Sending tab is only for an address on a domain you own, and only when Gmail is not connected. Otherwise, open the pitch and choose Open in mail.

You click send. Pitch holds the draft until then. A follow-up is written for you after a quiet week, and that note waits for the same click.

Open Account and connect the email Pitch should send from. Google may say Pitch is not verified yet. That screen is expected while Google’s review is open. Choose Advanced, then Go to Pitch (unsafe). On the access screen, leave both boxes selected: View your email messages and settings, and Send email on your behalf. Connecting does not send an email.

Pitch sends the email you wrote, from your email, when you click send. It reads the threads those pitches started, and leaves the rest of the inbox alone.

Each brand keeps one email thread. When a conversation already exists, the brand page shows that thread, open or closed, instead of a fresh pitch. Open the thread to continue it. Start a new email when you want a separate note.

On a draft, Send a test delivers that pitch to an inbox you choose so you can read it first. The brand does not receive it.